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Legal

Privacy Policy

Last updated: July 2025

1. Introduction

KM&N Media LLP ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, use our products, or engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our platforms and services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Name, email address, phone number, and company information when you submit a contact form or request a consultation
  • Account credentials when you register for any of our products (RememBro.ai, HostlyMantra, Vyoma CRM)
  • Payment and billing information when you purchase our services
  • Any other information you choose to provide through communications with us

2.2 Information Collected Automatically

When you access our services, we may automatically collect:

  • Device information, including browser type, operating system, and device identifiers
  • Usage data such as pages visited, time spent on pages, and navigation patterns
  • IP address and approximate geographic location
  • Referral source and search terms used to find our services

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services and products
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send promotional communications (with your consent, where required)
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations and enforce our terms
  • To analyze usage trends and optimize our platform performance

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: Third-party vendors who assist in operating our services, such as hosting providers, analytics platforms, and payment processors.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of KM&N Media, our users, or others.
  • With your consent: When you have given explicit consent for a specific sharing purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information in the Contact section below.

8. Third-Party Links

Our services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CompanyKM&N Media LLP
AddressPS Qube 505, 5th Floor, Newtown, Kolkata — 700161